FAQ

What sizes do the socks come in?

Tibetan Socks are unisex and can fit children's to adult sizes. Because our slipper socks they are knit from thick wool and lined in fleece, they are meant to be worn as house slippers.

Our hand knit wool socks are for men and women depending on the size purchased. They are pre-washed and pre-shrunk so buy your true size.

If you are in between sizes, we recommend choosing the larger size. 

How do I wash the socks?

Turn inside out, hand or machine wash on gentle with cold water, use wool shampoo or other wool detergent. Lay flat to dry.

Where do the socks come from?

Tibetan Socks are hand made by housewives in villages around the Kathmandu Valley. This generations-old handicraft provides supplemental income for their families and allows them to stay home with their children.

What is the shipping time?

Orders are typically processed within 3 business days and take 1 to 3 days to arrive with standard shipping and within 2 days when expedited shipping is selected. However this can vary depending on the items ordered and the destination. Please contact us to assist with order tracking if you have not received an update after 3 days.

Where do you ship from?

Orders ship from within Australia.

Do you ship internationally?

No, we are not able to ship outside of Australia on this website. Please visit our main website, www.tibetansocks.com if you are outside of Australia and interested in placing an order.

Do you accept returns?

Returns are accepted up to 30 days after purchase. Merchandise must be in its original condition. Please note we are not able to provide a return label.